Frequently Asked Questions
Everything you need to know about your Silver Hollow Jewellery experience.
What materials are used in Silver Hollow Jewellery?
We specialize in high-quality 925 Sterling Silver, often accented with genuine gemstones and ethically sourced materials to ensure lasting brilliance and durability.
How should I care for my silver jewellery?
To maintain its shine, store your pieces in a cool, dry place and avoid contact with perfumes or harsh chemicals. Clean gently with a soft microfiber cloth after wear.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are non-returnable.
Do you offer a warranty on your products?
Yes, every piece of Silver Hollow Jewellery comes with a 12-month warranty covering manufacturing defects. This does not cover accidental damage or general wear and tear.
How can I find my ring size?
We provide a comprehensive size guide on each product page. If you are between sizes, we generally recommend choosing the larger size for the most comfortable fit.